Booking Guidelines

To ensure a smooth and hassle-free experience, please review the following terms and conditions carefully:

1. Payment Terms

  • A 50% security deposit is required in advance to confirm and secure your booking. All bookings must be made in advance; walk-ins are not accepted.

  • The remaining balance can be settled either before or immediately after your studio use. Cash and online payments are accepted.

2. Cancellation and Refund Policy

  • No Cancellations and Strict No-Refund Policy: Once a booking is confirmed, cancellations are not permitted. Refunds are only available if Backstage is at fault.

  • Rescheduling: If you need to reschedule, please inform us at least 3 hours before your booked time. This will allow you to transfer your reservation to another available slot without penalty. For rescheduling requests made less than 3 hours before your original booking, a rebooking fee of 50% of the deposit will apply.

3. Time Management

  • Prompt Start & End Times: Your reserved time will begin promptly as scheduled. If you need to adjust the timing, please inform us at least an hour in advance, provided no other bookings follow.

  • Grace Period: A 10-minute grace period is allowed beyond your reserved time. After this period, you will be charged for an additional half-hour.

4. Studio Usage Policies

  • Food and Drink: To prevent spills and stains, eating or drinking colored beverages inside the studio is strictly prohibited. Non-compliance will result in a 10% surcharge per person added to your total bill.

  • Equipment Use: Chairs and tables are not included in the rental fee but can be provided upon request. Please return any borrowed items to their original locations after use.

5. Damage and Liability

  • Equipment and Property Care: Renters are responsible for any damage to studio equipment or property during their rental period. Handle all equipment and facilities with care, and report any damage immediately.

  • Injury and Loss Liability: Backstage is not liable for any injuries, accidents, or losses that occur during your time in the studio.

If you agree to these guidelines and would like to proceed with the booking, please drop us a message on our Facebook page for a faster transaction, or click the button below to start the booking process.

We recommend booking at least 3 days in advance to secure your preferred time slot, as the studios are often fully booked, especially during peak hours.